Real results for real businesses.

Mark runs a plumbing company with 12 staff. Business was good — too good. Every quote, every job schedule, every invoice went through him. His guys would call him on site to ask where they were supposed to be next. His wife tracked invoices in a spreadsheet. He hadn't taken a proper holiday in four years.

When we sat down with Mark, he didn't think he had a software problem. He thought he had a staffing problem. But when we mapped his processes, we found his team was spending 15 hours a week on tasks that didn't need a human: scheduling confirmations, chasing overdue invoices, re-entering job details across three different systems.

We built a single system that handled quoting, scheduling, job tracking, and invoicing — all connected. His team could see their schedule on their phones. Clients got automated confirmations. Invoices went out the day a job was completed.

Sarah runs a mid-sized accounting practice — 30 staff, growing fast. Every tax season was chaos. Client documents came in by email, by post, dropped off in person, sometimes texted as photos. Her team spent more time chasing paperwork than doing actual accounting.

She'd tried off-the-shelf practice management software. It did some things well but couldn't handle the way her firm actually worked. So her team ended up running the software and a parallel system of spreadsheets and sticky notes to fill the gaps.

We mapped every step — from client engagement to lodgement — and found her team was touching the same piece of data an average of four times. We built a client portal that handled document intake, automated follow-ups for missing information, and fed directly into her workflow.

Dave runs a residential construction company. Eight tradies, two office staff, and Dave doing everything else. He was quoting jobs on the back of envelopes, tracking progress with a whiteboard in the shed, and doing his invoicing at midnight on Sundays.

Dave's problem wasn't that his business was failing — it was that he couldn't grow. Every new job meant more of Dave's time. He'd already hit the ceiling of what he could personally manage.

We built Dave a simple system — nothing flashy. Job quoting with templates, a project tracker his team could update from site, automated purchase orders, and a dashboard that showed him where every job was at a glance.

When we told James what a custom system would cost, he winced. "Mate, I could buy a new ute for that." Fair point. So we did the maths together.

James had three staff spending roughly an hour a day each on admin that could be automated — chasing job sheets, manually entering timesheet data, following up on invoices. That's 15 hours a week at a loaded cost of $35,000 a year going to tasks that don't generate revenue.

Then there was the revenue he was losing. James was quoting about 60% of the jobs that came in because he simply didn't have time to get to them all. The ones that slipped through? At least another $80,000 a year in missed work.

The custom system cost $40,000. It paid for itself in five months.

When Tom showed us his monthly software spend, he had 14 different subscriptions totalling $2,800 a month. CRM, accounting, project management, document storage, time tracking, scheduling, a form builder, an invoicing tool — and a handful of others he wasn't even sure anyone used anymore.

The kicker? Most of them overlapped. He was paying three different tools to do variations of the same thing. And his team still had gaps — processes that none of the tools covered properly, which they filled with spreadsheets.

We didn't add to Tom's subscription list. We replaced it. One system that covered the five core things his business actually needed. We migrated his data, trained his team, and switched off nine of his fourteen subscriptions.